The quick answer is it depends. Many readers may recollect VoIP’s early, turbulent years and conclude that it is just not a trustworthy replacement for traditional phone service (POTS). (This misconception was debunked in a previous piece.) VoIP vs. Landline: Which Is More Reliable?
VoIP IS dependable. You’ll get high-quality voice conversations with 99.9% connection uptime as long as you have a high-speed internet connection. You may increase this uptime to 99.99% by having a backup power source in case of a power loss. Is it, however, more dependable than POTS?
At LadiTech, we believe VoIP is the more dependable option
Let me clarify…
VoIP services have been available for some time. The Wall Street Journal claimed in 2013 that 25% of American families have cancelled their landline connections.
So, what will happen to landline phone costs when the customer base shrinks and equipment ages? We’ve already seen landline pricing rise, while VoIP service prices fall. And the disparity is widening…
In reality, the cost of VoIP per user is currently around half that of landline services.
We will soon see the demise of the landline telephone. The cost of maintaining the outdated infrastructure will become prohibitively expensive, and telecom companies will instead invest in cutting-edge technology such as fiber optic cables and 5G.
So, is a technology that may not be viable in ten years truly a safe bet?
In contrast, VoIP is based on internet protocols. It is compatible with Ethernet, Wi-Fi, and even LTE. VoIP calls may be made from any internet-connected device, including classic desktop phones (older models just require a small adapter to connect to ethernet ports).
So what happens if your internet connection fails?
You have various options for safeguarding your phone system. For example, if the power goes out, you may utilise your mobile (LTE) connection as a backup to make calls. You might also invest in a backup power source (such as a battery or generator) to ensure that your internet connection is always operational.
Perhaps the most pressing concern is whether VoIP will soon become outdated.
We don’t believe so. VoIP is always changing. Furthermore, because VoIP contracts are monthly subscription-based, users may benefit from software and technology developments without having to pay more. Because it is a competitive business, we are always seeing new features and even stronger dependability and security standards implemented.
Consider VoIP to be a launching pad for new company communication possibilities.
It’s an excellent first step towards completely Unified Communications, which combines phone calling with modern office communication tools such as video conferencing.
The final line is that, while VoIP was not always dependable, it is currently the most dependable and risk-free phone communication solution for small and medium-sized enterprises.
conclusion for VoIP or Landline
Nevertheless, dependability isn’t the sole reason to use VoIP. There are various other advantages, including:
Flexibility (you can modify and change your plan over time), portability (you can make calls from any device, anyplace), scalability (it’s simple to add new features and users), cost-effectiveness (it’s approximately half the price of POTS), and possible integrations are all advantages (connecting your phone system to your CRM, for example).
