It’s possible you’ve heard that landline phones are becoming outdated. This is supported by statistics. According to recent statistics, the number of families with landline phones as a communications system has plummeted by 60% in the last decade!
Inefficient phone systems are nearly impossible to tolerate at home, much less in a fast-paced workplace.
If you’re seeking a different way to modernize your business phone system, SIP trunking is a cost-effective, efficient, and competitive solution. Continue reading to learn how to use SIP trunks and improve your company’s communications infrastructure.
SIP Trunking Explained
It’s critical to understand the basics of Session Initiation Protocol (SIP) before you can effectively utilize it. SIP trunks are the programs that allow Voice over Internet Protocol (VoIP) software to function.
You know how you can make calls via WiFi using Skype and Facebook Messenger? SIP-based VoIP software solutions are what those are. SIP trunks use your existing internet connection to connect to your calling devices, removing the need for inefficient and expensive physical telephone lines.
It’s critical to understand the basics of Session Initiation Protocol (SIP) before you can effectively utilize it. SIP trunks are the programs that allow Voice over Internet Protocol (VoIP) software to function.
You know how you can make calls via Wi-Fi using Skype and Facebook Messenger? SIP-based VoIP software solutions are what those are. SIP trunks use your existing internet connection to connect to your calling devices, removing the need for inefficient and expensive physical telephone lines.
Make a budget
SIP is a low-cost installation that saves you money on maintenance and add-ons, but you’ll still need to pay for it. Make sure to inquire about the solution’s initial and recurring charges from any vendors you’re considering. For most of the United States, you’ll normally pay a flat monthly rate for unlimited calling. It’s possible that some optional features will be invoiced individually. Check the rates for the countries you call the most if you make international calls. Finally, keep in mind that your monthly payment will include taxes and regulatory costs.
Have an Appropriate Number of Channels
You’ll also need to set aside resources so that you can install the necessary number of SIP channels. To keep your business running effectively, you’ll need to know how many people are on the phone at any given time. If there are more users on the phone at the same time, you’ll need more SIP channels to meet the demand.
One incoming or outgoing phone call can be handled by a single SIP channel. For every ten employees, most firms require three SIP channels, but this varies based on the nature of the business.
Selecting PBX Software
SIP trunks work with IP-enabled PBX systems, so if you have a PBX from the previous 10 years or so, you should be able to simply replace your physical phone lines with SIP trunks without any additional equipment. (If your phone system is older, an inexpensive device known as an ATA can be used to make it SIP compatible.) Many hosted VoIP solutions may be set up to work with SIP trunks if you prefer that route. This method is known as BYOC (Bring Your Own Carrier), and it is becoming increasingly popular among organizations that demand high call quality.
Set up QoS
A quality of service (QoS) setting on an internet router prioritizes voice calls over other data traffic. Because it affects call quality, you’ll want to make sure it’s enabled on your router. QoS is a feature that most business-grade routers have. If yours doesn’t, it’s a good idea to get one that does.
SIP Traffic Monitoring
You should have access to call data records with any solution you consider. This data might assist you in determining whether you have the appropriate amount of SIP channels for your company. You can notice traffic spikes that may occur depending on the day of the week, time of day, or season. This will not only assist you with your SIP trunking requirements, but it will also assist you with staffing, training, and customer service.
Consider how you can share media and hold a conference call
SIP is ideal for exchanging media, as well as making phone conversations and video conferencing with clients and other areas of business. You can send media like GIFs and PDFs to other phone lines and computer systems, so they arrive at their destination fast and effectively. You may also fax these invoices and other documents directly from your phone system with add-ons.
Experiment with different add-ons
You can get a lot of great add-ons with SIP that you can’t get with a landline phone. Consider whether electronic faxing, business text messaging (SMS), or direct inward dial lines would be beneficial to your company.
Ensure that e911 is activated
Traditional landlines send location data to the public safety answering point, allowing emergency responders to respond to 911 calls swiftly. SIP trunks can also send this data, but because they are location-based, e911 must be configured. If employees use SIP trunks to work remotely, they must update their address to reflect their present location.
When Should You Seek Help?
You can quickly solve most issues with your SIP trunks, which is convenient because it eliminates the need to call in professionals for maintenance. There are occasions, though, when professional assistance require, and it’s critical that you find a provider who will be there for you.
LadiTech is a reputable VoIP service provider
It doesn’t take long, though, to come across contradictory advice. At LadiTech, customers ask to clear up any misunderstandings about VoIP telephone systems that arise as a result. People want to know if VoIP communication solutions are as advantageous as they claim to be. LadiTech ensures that your decision was well-informed and well-considered.
