What is call forwarding via VoIP?
You can divert incoming calls to any other phone number or device using the call-forwarding feature. Calls can intelligently route to your voicemail, workplace phone, or personal cell phone based on your business needs.
All sizes of businesses depend on call forwarding to take calls when they are not in the office. Employees frequently leave the office or work from home. Therefore, Call forwarding guarantees that your team is constantly reachable.
Businesses can set up an automatic call forwarding schedule or activate call forwarding policies whenever they want from an online dashboard.
The advantages of call forwarding
- Eliminate missed calls when employees or call center representatives are not at work.
- Create unique forwarding schedules based on caller ID, business hours, and holidays.
- Accept calls from inside your area or toll-free numbers and route them to your call center or answering service.
- Incoming calls can be easily forwarded to any extension, phone number, or device—even mobile phones.
How can I use my cloud-based PBX system’s call forwarding feature?
Simply pressing a button and inputting the phone number you want your calls forwarded to allow you to forward calls. Give us a call at (386) 400 5005 or email us at [email protected], and we’ll explain how to set up more detailed call forwarding settings.
